Understand vehicle communication networks, diagnostic trouble codes, and advanced scanning tool usage.
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Execute routine maintenance, software updates, component replacement, and complete service documentation processes.
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Privacy Policy
Aligned with India's Digital Personal Data Protection Act 2023
Last Updated: November 2025
1. Scope
This Privacy Policy governs how Beford EV Tech Academy ("we," "our," "us") collects, uses, stores, and protects your personal data when you interact with our website and training services.
2. Data We Collect
We collect personal information including name, email address, location (city/state), experience level, track selection, and learning goals provided during enrollment. We also collect technical data such as IP addresses, browser type, device information, and usage analytics.
3. Lawful Purposes
We process your data for legitimate purposes including course enrollment, communication, service delivery, improving our training programs, legal compliance, and security.
4. Consent & Withdrawal
By submitting your information, you consent to our collection and use of your data as described. You may withdraw consent at any time by contacting us at privacy@beford.training. Withdrawal may affect our ability to provide certain services.
5. Use of Personal Data
Your data is used to process enrollments, communicate course information, provide technical support, send educational content and updates, analyze program effectiveness, and fulfill legal obligations.
6. Processing of Sensitive Data
We do not intentionally collect sensitive personal data such as health information, financial data, or biometric information unless explicitly required and consented to for specific training purposes.
7. Data Sharing & Processors
We may share data with trusted service providers (email, hosting, analytics), educational partners for certification programs, and legal authorities when required by law. All third parties are bound by confidentiality agreements.
8. Cross-Border Transfers
Some service providers may be located outside India. We ensure adequate safeguards are in place for international data transfers in compliance with applicable laws.
9. Security Measures
We implement industry-standard security measures including encryption, secure servers, access controls, regular security audits, and staff training to protect your data from unauthorized access, disclosure, or destruction.
10. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, enrollment data is retained for 7 years; marketing data until you opt out.
11. Your Rights & Grievance Redressal
You have the right to access your data, request corrections, request deletion (subject to legal requirements), opt out of marketing communications, and file complaints. Contact our Data Protection Officer at privacy@beford.training for grievance redressal.
12. Children's Data
Our services are intended for individuals 18 years and older. We do not knowingly collect data from minors without parental consent. If you believe we have collected such data inadvertently, contact us immediately.
13. Cookies
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about types, purposes, and how to manage cookies.
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date will be revised accordingly. Continued use of our services after changes constitutes acceptance.
15. Contact
For privacy inquiries, data requests, or concerns, contact us at: Email: privacy@beford.training Address: Beford EV Tech Academy, Bengaluru, Karnataka, India
Terms of Service
Applicable to India
Last Updated: November 2025
1. Acceptance of Terms
By accessing or using Beford EV Tech Academy's website and services, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services. These terms constitute a legally binding agreement under the Indian Contract Act, 1872.
2. Eligibility
You must be at least 18 years of age and capable of forming a binding contract under Indian law. By enrolling, you represent that you meet these requirements and that all information provided is accurate and complete.
3. Course Access & Account
Upon enrollment and payment confirmation, you will receive access credentials to our learning platform. You are responsible for maintaining the confidentiality of your account. Accounts are non-transferable and for individual use only. Sharing credentials is prohibited.
4. Code of Conduct / Acceptable Use
You agree to use our services lawfully and respectfully. Prohibited conduct includes harassment of instructors or students, plagiarism, sharing course materials without authorization, attempting to disrupt services, and violating intellectual property rights.
5. Fees & Payments
Course fees are stated in Indian Rupees (INR) and must be paid in full or per agreed installment schedule before access is granted. Payments are processed through secure third-party gateways. Applicable taxes (GST) will be added as per Indian tax laws.
6. Certificate & Assessment
Certificates of completion are issued upon successful completion of all course requirements and assessments. Certificates reflect your training but do not constitute professional licenses. Assessment attempts may be limited; retake policies will be communicated per course.
7. Intellectual Property
All course content, including videos, documents, code, designs, trademarks, and materials, are the intellectual property of Beford EV Tech Academy or our licensors. You receive a limited, non-exclusive, non-transferable license to access content for personal educational purposes only.
8. Third-Party Materials
Some course content may reference or link to third-party resources. We do not control or endorse third-party content and are not liable for any issues arising from its use. Third-party terms apply to their respective services.
9. Disclaimers
Our services are provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted access, error-free content, or specific career outcomes. You assume all risk associated with your use of our services.
10. Limitation of Liability
To the fullest extent permitted by Indian law, Beford EV Tech Academy, its directors, employees, and partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use our services. Our total liability shall not exceed the fees paid by you for the specific course in question.
11. Indemnity
You agree to indemnify and hold harmless Beford EV Tech Academy from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your breach of these terms, violation of laws, or infringement of third-party rights.
12. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, pandemics, strikes, or technical failures.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of India, including the Indian Contract Act, 1872 and the Information Technology Act, 2000 (as amended). Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India. This clause does not affect your statutory consumer rights.
14. Changes
We reserve the right to modify these Terms at any time. Changes will be posted with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified terms.
15. Contact
For questions or concerns about these Terms, contact us at: Email: legal@beford.training Address: Beford EV Tech Academy, Bengaluru, Karnataka, India
Refund Policy
India-friendly refund terms
Last Updated: November 2025
1. Overview
Beford EV Tech Academy is committed to student satisfaction. This Refund Policy outlines the conditions under which refunds may be requested and processed. Please read carefully before enrolling.
2. Cooling-Off Window
You may request a full refund within 7 days of purchase if you have consumed less than 10% of course content and have not attended any hands-on lab sessions. This cooling-off period allows you to evaluate if the course meets your expectations.
3. Partial Refunds
If you have completed less than 30% of the course and have not attended more than two lab sessions, you may be eligible for a pro-rata refund calculated based on the portion of the course not consumed. Refund amount will be determined after deducting administrative fees (10% of total course fee).
4. Non-Refundable Cases
Refunds will not be issued in the following situations: completion of 30% or more of course content, attendance at three or more lab sessions, after downloadable assets (toolkits, manuals) have been accessed, once a certificate has been issued, for promotional or discounted courses (unless specified otherwise), or after 90 days from enrollment date.
5. Batch Rescheduling
If you cannot attend your enrolled batch due to personal circumstances, you may request to reschedule to a future batch at no additional charge, subject to availability. Rescheduling requests must be made at least 7 days before the batch start date.
6. Process
To request a refund: email refunds@beford.training with your enrollment details, reason for refund, and supporting documentation. Our team will review your request within 5 business days and notify you of approval or denial. Approved refunds are processed within 10-15 business days.
7. Method of Refund
Refunds are issued to the original payment method used during enrollment. For bank transfers or UPI payments, provide your bank account details for direct credit. We do not issue refunds in cash or via third-party payment services.
8. Special Circumstances
In exceptional circumstances such as serious medical emergencies, relocation outside India, or family emergencies, we may consider refund requests beyond the standard policy. Supporting documentation (medical certificates, transfer letters, etc.) must be provided for evaluation.
9. Government Taxes Handling
Goods and Services Tax (GST) paid on the course fee is non-refundable as it has been remitted to government authorities. Refund amounts will exclude GST and any other applicable taxes.
10. Contact
For refund inquiries or to initiate a refund request, contact us at: Email: refunds@beford.training Address: Beford EV Tech Academy, Bengaluru, Karnataka, India
11. Course Cancellation by Academy
If Beford EV Tech Academy cancels a course or batch, you will receive a full refund including all taxes, or have the option to transfer to an alternative batch without any additional charges.
12. Dispute Resolution
If you are dissatisfied with a refund decision, you may escalate the matter to our management team. We aim to resolve all disputes amicably within 15 business days. All disputes are subject to the jurisdiction of Bengaluru, Karnataka courts.
Cookie Policy
GDPR-style guidance with India applicability
Last Updated: November 2025
1. What Are Cookies
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit websites. They help websites remember your preferences, authenticate your identity, and improve your experience. Cookies may also be used for analytics and advertising purposes.
2. Categories
Strictly Necessary: Essential for website functionality; cannot be disabled (e.g., session management, security). Performance: Collect anonymous usage data to understand how visitors interact with our site (e.g., Google Analytics). Functional: Remember your preferences and choices to personalize your experience (e.g., language, location). Advertising: Track your browsing to deliver relevant ads and measure campaign effectiveness (third-party services).
3. First-Party vs Third-Party
First-party cookies are set by Beford EV Tech Academy and used for our own purposes. Third-party cookies are set by external services (e.g., analytics providers, ad networks) and may track your activity across multiple websites.
4. Duration
Session Cookies: Temporary; deleted when you close your browser. Persistent Cookies: Remain on your device for a set period (days, months, or years) to remember preferences across visits.
5. Exact Cookies List
Placeholder for specific cookie inventory:
- bf_session (Strictly Necessary, 1st-party, Session): Maintains your login state.
- bf_consent (Strictly Necessary, 1st-party, 1 year): Stores cookie consent preferences.
- _ga, _gid (Performance, 3rd-party, 2 years / 24 hours): Google Analytics tracking.
- Additional cookies may be added; this section will be updated accordingly.
6. Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Instructions vary by browser (Chrome, Firefox, Safari, Edge). Note: Disabling strictly necessary cookies may impair website functionality.
7. Consent and Withdrawal
When you first visit our site, a cookie consent banner will appear. You can choose to accept or decline optional cookies. You may withdraw consent at any time by adjusting your preferences in the cookie banner or browser settings.
8. Do-Not-Track & Signals
Some browsers offer "Do Not Track" (DNT) signals. Currently, there is no industry standard for honoring DNT. We do not respond to DNT signals but respect your browser-level cookie controls.
9. Changes
We may update this Cookie Policy to reflect new technologies, legal requirements, or business practices. The "Last Updated" date will be revised. Continued use of our site after changes implies acceptance.
10. Contact
For cookie-related questions or to exercise your rights, contact us at: Email: cookies@beford.training Address: Beford EV Tech Academy, Bengaluru, Karnataka, India
11. Legal Basis
We process cookies based on your consent (optional cookies) or legitimate interest (strictly necessary cookies). Our practices align with the Information Technology Act, 2000 and international best practices.
12. Third-Party Privacy Policies
Third-party services that set cookies on our site (e.g., Google, Facebook) have their own privacy policies. We encourage you to review their policies to understand how your data is used.
We use cookies to enhance your experience, analyze site usage, and assist in our marketing efforts. Essential cookies are always active. You can choose to accept or decline optional analytics and advertising cookies.
